Courts have to be extremely careful to ensure that unnecessarily, professionals are not harassed and (or else) they will not be able to carry out their professional duties without fear’

In the case of Kusum Sharma v. Batra Hospital, Hon’ble Apex Court observed that—
“the normal human tendency is to pick fault whenever there is a death in the family for which the doctor cannot be made a scapegoat It is a matter of common knowledge that after some unfortunate event, there is a marked tendency to look for a human factor to blame for an untoward event, a tendency which is closely linked with the desire to punish. Things have gone wrong and, therefore, somebody must be found to answer for it. Filing such CPA complaints against doctors on the rise and in many cases these being frivolous, the Bench said, ‘Courts have to be extremely careful to ensure that unnecessarily, professionals are not harassed and (or else) they will not be able to carry out their professional duties without fear’